News & Updates
SMS Holdings Builds its Business on Service
SMS Holdings CEO Keith Wolken has led the company through a period of sustained growth, both in terms of revenue and the number of companies under the control of SMS.… Continue Reading
SMS Healthcare: Keep Hospital Privacy Curtains from Spreading Infection
As a touch point frequently contacted by patients, visitors and healthcare providers, hospital privacy curtains can easily become contaminated with dangerous bacteria and transmit infections.
After a thorough… Continue Reading
SMS Holdings Recognizes Horizons Award Winners
On March 5, 2013, SMS Holdings recognized its annual Horizons Awards Winners at the Schermerhorn Symphony Center. This distinction is awarded to a recipient in each operating company and the… Continue Reading
SMS Holdings Celebrates 25 Years of Success
March 17, 2013 marked 25 years in business for SMS Holdings Corporation. Founded in 1988 by William T. Coakley in Nashville, Tennessee, SMS has grown from a start-up with one… Continue Reading
SMS Healthcare Asks: Is Your EVS Department Spreading Infections?
Environmental services (EVS) is working hard to keep your hospital clean and provide a safe environment for patient care.
But they could inadvertently be employing practices that spread… Continue Reading
Valor Shares How You Can Keep Your Hotel & Resort Guests Safe from Scammers
Illegitimate companies, and their representatives on hotel and resort properties, pose a real threat to your guests’ safety and security. These scammers, often posing as pizza delivery companies, may make… Continue Reading
How Cooperative Purchasing Can Save You Money
With government agencies always looking to make the most of limited resources, cooperative purchasing can offer significant cost savings.
Below are a few of the ways your government… Continue Reading
ServiceWear Apparel Adds New Brand: Wrangler WorkWear
ServiceWear Apparel is proud to offer Wrangler Workwear uniforms to government agencies through our U.S. Communities uniform contract.
No other uniform brand has features built specifically to bring… Continue Reading
Block by Block Ambassadors make 2013 SUPER BOWL AND MARDI GRAS CLEAN-UP A SUCCESS
New Orleans has been bustling with over 150,000 visitors during the month of February for not only the Super Bowl on Sunday, February 3, but for Mardi Gras kicking off… Continue Reading
SMS Holdings buys Service Group Inc. of Philadelphia
Nashville-based SMS Holdings Inc. has bought Service Group Inc. of Philadelphia, according to a news release.
Service Group Inc. will be merged into SMS’ Block by Block division,… Continue Reading
PrimeFlight: Our Commitment to Quality
In our continuous effort to reduce service issues, bring value to our customers, and drive constant improvement, PrimeFlight operates with a clearly defined Quality Development Process.
Our Quality… Continue Reading
SMS Healthcare Offers EVS Cleaning Tips for Improved Disinfection and HAI Reduction
Environmental services departments have a direct impact on reducing hospital acquired infections.
But unfortunately, some cleaning practices could be keeping you from getting surfaces as clean — and… Continue Reading
Case Study: SMS Holdings expands reach to hospitals
SMS Holdings was recently featured in the Nashville Business Journal. Read the article by Chris Silva below:
SMS Holdings has its hands in a lot of pies, from… Continue Reading
Service Management Systems customer, Bridgestone Arena, nominated again
Bridgestone Arena, home of the National Hockey League’s Nashville Predators, has been nominated for the 2011 Pollstar Concert Industry Arena of the Year Award. Five other arenas have been nominated… Continue Reading
Are you prepared for an emergency?
During National Preparedness Month, Valor reminds everyone that emergency preparedness is everyone’s responsibility. The more you prepare today, the more you’ll be able to reduce the devastating effects of a… Continue Reading
Inc. Magazine Unveils Its Annual Exclusive List of America’s Fastest-Growing Private Companies
SMS Holdings makes Inc. magazine’s fifth annual Inc. 500|5000 list, an exclusive ranking of the nation’s fastest-growing private companies. The list represents the most comprehensive look at the most important… Continue Reading
Valor Security Services encourages Americans to get ready during National Preparedness Month
Valor Security Services is proud to be participating in the 2011 National Preparedness Month in September. Sponsored by FEMA’s Ready Campaign, NPM is a nationwide effort encouraging individuals, families, businesses… Continue Reading
Block by Block Recognized by Providence City Council
On May 2, 2011, Block by Block was recognized by a Providence, Rhode Island City Council Resolution stating, “Be it resolved that the members of the Providence City Council hereby… Continue Reading
Coconut Grove Business Improvement District Makes Innovative Changes in Operations
Grove BID Becomes First Florida Client of Nationally Recognized Provider “Block by Block”
Beginning June 1, Coconut Grove will be the first improvement district within Florida to welcome… Continue Reading
SMS Extends $7 Million Airport Contract
Nashville-based Service Management Systems was recently chosen to continue providing janitorial for the Nashville International Airport. The three-year contract, which is not to exceed $7 million, will employ about 90… Continue Reading
Block by Block Launch in Boston Gets Attention
As Block by Block kicks off operations in Boston, the local media is already taking notice. The revitalization effort is addressed by Casey Ross in an article on Boston.com:
… Continue ReadingService Management Systems Customer, Bridgestone Arena, Sets Record
Nashville Tenn. – The month of December has been record setting for Nashville’s Bridgestone Arena, with a building-high 334,917 guests walking through the doors for 22 separate events. Seven Nashville… Continue Reading
Traveling Safety Tips from Valor Security Featured in The Hotel Report
Mert Price, vice president of business development for Valor Security, wrote Traveling Safety for the Businesswoman, and was featured in the December 2010 edition of The Hotel Report. Read the… Continue Reading
Block by Block’s Ambassadors Make a Significant Impact in Downtown Oakland, CA
Block by Block’s impact in downtown Oakland, California is described in a recent article in the Wall Street Journal. Read the full story.
Continue ReadingBlock by Block Celebrates One Year with Minneapolis Downtown Improvement District
SMS Holdings operating company Block by Block celebrates one year with Minneapolis Downtown Improvement District (DID). The amount of positive, daily feedback received from a wide spectrum of employees, business… Continue Reading
A Conversation with Michael Wein
SMS president Michael Wein was interviewed by the Nashville Business Journal. Read the article below.
Michael Wein was named president in 2009 of Service Management Systems, a commercial… Continue Reading
Valor NSRT
Valor’s National Special Response Teams (NSRT) deployed to flood ravaged Nashville
The communities throughout Nashville, Tennessee have witnessed record rain fall levels and flooding that reached historical proportions… Continue Reading
ServiceWear Apparel awarded U.S. Communities contract
ServiceWear Apparel has been awarded the contract as the exclusive distributor of uniforms and work apparel to the City of San Antonio and the U.S. Communities Purchasing Alliance, according to… Continue Reading
SMS Holdings extends support of Simon Youth Foundation
SMS Holdings announces the extension of its support for the Simon Youth Foundation. As part of an annual gift, SMS Holdings has made a donation toward the operation of the… Continue Reading
Screening Partnership Program Spotlighted for the Airport Industry
The latest issue of Airport Improvement magazine highlights current support for the SPP and features FirstLine Transportation Security. Read the full article.
Continue ReadingJ.D. Power Reports: Kansas City Airport Ranks Highest in Overall Passenger Satisfaction
Kansas City International Airport has been recognized in the J.D. Power and Associates 2010 North America Airport Satisfaction Study as the number one airport in customer satisfaction for medium sized… Continue Reading
MIKE WEIN NAMED PRESIDENT OF SERVICE MANAGEMENT SYSTEMS
Mike Wein has been named as President of Service Management Systems, according to Keith Wolken, CEO of SMS Holdings.
Wein is a ten year veteran of Service Management… Continue Reading
Downtown services spell growth for SMS Holdings
A little over a year ago, SMS Holdings acquired a Louisville, Ky., security firm that was projected to add at least $37 million a year in revenues to SMS’ $300… Continue Reading
Valor VP Contributes Article to Lodging Hospitality Magazine
Valor Security Services Vice President Mert Price contributes article on hurricane preparedness to Lodging Hospitality magazine. Read the article below:
Get Your Hotel Ready For… Continue Reading
Development update: Takin’ it to the streets
Tara Bannow with the Downtown Journal in Minneapolis writes about the difference Block by Block Ambassadors have made to the city. Read the article below:
Every morning at… Continue Reading
Hired to help however they can
The Star Tribune in Minneapolis reports on Block by Block Ambassadors who have recently been deployed downtown. Read the article below:
Snapping photos of visitors posing with Mary… Continue Reading
‘Ambassadors’ Hit Pavement To Improve Minneapolis
WCCO in Minneapolis writes about Block by Block Ambassadors. Read the article below:
Recently, people in the tennis ball-green shirts have been spotted around town. They’re the ambassadors—part… Continue Reading
Block by Block Gives Downtown Santa Monica a Make-over
The California Chronicle published an article on Block by Block’s Ambassador program in Downtown Santa Monica. Read the article below:
Santa Monica – The Bayside District and… Continue Reading
SMS Holdings ranked in Top 200 Private Companies in Tennessee
SMS Holdings ranked as the 41st top private company in the State of Tennessee according to BusinessTN’s 2009 TN250 survey. This year’s list of 200 private businesses includes those companies… Continue Reading
Downtown Minneapolis Business Improvement District Selects Block by Block
After careful evaluation of more than twenty firms and site visits the newly formed Minneapolis Downtown Improvement District has selected Block by Block to operate the district’s Safety and Clean… Continue Reading
Block by Block makes a difference in downtown Jackson, Mississippi
Downtown Partners ambassador Calvin Jackson pedals down Capitol Street in downtown Jackson on Tuesday. Unarmed ambassadors patrol the streets from 7 a.m. to 7:30 p.m. Monday through Saturday. (Rick Guy/The… Continue Reading
Slow, steady growth drives SMS Holdings
SMS Holdings was featured on the front page of the Tennessean Newspaper business section on Sunday, September 28th describing the company’s growth. SMS Holdings has been steadily growing since its… Continue Reading
SMS Holdings acquires Brantley Security Services
Nashville-based SMS Holdings on Tuesday announced that it has acquired Brantley Services of Louisville, Ky., a provider of event management, security and cleaning services for office buildings, retailers, sporting events… Continue Reading
SMS HOLDINGS NAMED BEST IN BUSINESS BY NBJ
Nashville, Tenn. July 28, 2008---SMS Holdings, one of the nation’s leading providers of services for the nation’s aviation, healthcare, hospitality and retail industries, was named Friday as the 2008 Best… Continue Reading
Valor Assumes Lead Role In New Anti-Terrorism Program
The first standardized anti-terrorism curriculum written for the nation’s retail security guards was announced last week. Developers of the program, which include Valor Security Services, say it is crucial to… Continue Reading
ADP honors SMS Holdings’ commitment to outsourcing at annual user conference
Nashville, Tenn. May 16, 2007 – ADP® National Account Services, part of the Employer Services Division, a leader in outsourced payroll, HR, and benefits administration solutions, has recognized SMS Holdings… Continue Reading
FirstLine recognized in Report on passenger satisfaction.
Kansas City International Airport (MCI) has been ranked highest by J.D. Power and Associates among medium-size airports in overall passenger satisfaction. The report singled out MCI’s passenger security screening as… Continue Reading
PrimeFlight Names Wein President
PrimeFlight Aviation Services is pleased to announce that Mike Wein has been named president of the company, according to Keith Wolken, chairman of parent company SMS Holdings. Wein succeeds Wolken,… Continue Reading
Valor Security Services Among Nation’s Largest Security Firms
Valor Security Services has been ranked as the nation’s 16th largest security firm in Security Magazine’s annual ranking of the 50 largest security firms. The rankings were determined by annual… Continue Reading
SMS Holdings CEO Featured in Nashville’s The City Paper “Conversation with a Leader”
Keith Wolken, SMS Holdings CEO, was interviewed by Nashville’s The City Paper for its print and online editions in its feature column, “Conversations with a Leader.” Wolken discussed the growth… Continue Reading
SMS Holdings Ranked 22nd among Middle Tennessee’s Top 100 Private Companies
SMS Holdings was featured in the Nashville Business Journal’s annual ranking of the 100 largest companies in middle Tennessee. SMS Holdings is the second-largest employer and the twenty-third fastest growing… Continue Reading
Service Management Systems Selected by Gaylord Hotels for Property Services
Service Management Systems is applying its proven service model to another new industry, hospitality. Following intense study and analysis of the SMS business model, the company identified a natural fit… Continue Reading
Service Management Systems Launches Health Care Division and Signs Vanderbilt Medical Center
After significant research and strategic planning, Service Management Systems has created a Health Care Division to which it will direct its proven approach to facility services management. The newly formed… Continue Reading
Valor Security Services Receives “Built to Last” Honors
Valor Security Services has been honored as the 2005 winner of the “Built to Last Award” in the Fifth Annual Catalyst Awards sponsored by Catalyst Magazine, one of Atlanta’s leading… Continue Reading
Valor Security Garners Certification under the SAFETY Act
Valor Security Services announced that the United States Department of Homeland Security (DHS) has granted the company’s application for designation and certification of their security services as a “qualified anti-terrorism… Continue Reading
The Orlando Sentinel Recognizes the Benefits of the Screening Partnership Program
Over the past four years at Kansas City International Airport, FirstLine Transportation Security and the Transportation Security Administration have demonstrated daily the success of the private/public partnership in providing effective… Continue Reading
PrimeFlight Handles Baggage in Jacksonville
Jacksonville International Airport has awarded PrimeFlight with two different contracts related to the baggage handling process. The contract for baggage handling services at baggage security checkpoints throughout the airport are… Continue Reading
FirstLine Earns SAFETY Act Designation
In an announcement that has a significant impact for airports, the Department of Homeland Security has designated FirstLine Transportation Security’s passenger and baggage screening services as anti-terrorist technology and further… Continue Reading
FirstLine Gets Full Operational Capability
FirstLine Transportation Security, Inc was certified for Full Operational Capability at Kansas City (Mo.) International Airport. After a competitive bidding and selection process, FirstLine was selected as the contractor to… Continue Reading
PrimeFlight Aviation Services Lands Deal with Orlando Airport
PrimeFlight was selected by the Greater Orlando Aviation Authority to provide baggage handling services at Orlando International Airport with the intent of freeing Transportation Security Administration screeners to run additional… Continue Reading